Customer Care Representative with Russian & English

Conduent Czech Republic s.r.o.

Place of work
Sokolovská 136D, 186 00 Praha - Karlín, Prague, The Capital Prague
Contract type
full-time
Start date
December 2016 - January 2017

Information about the position

Job description, responsibilities and duties

What will be your job:

As a Customer Care Representative, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning smart phones and other telecommunication devices.

Most of the time you are the first point of contact for customers calling our contact center. You provide technical support to our customers (business-2-consumer) and try to exceed their expectations during each call. Customer Care Representative is always portraying the company in a positive light and effectively managing sensitive issues.

Employee perks, benefits

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office right near metro station.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Russian - Proficiency (C2) and English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native Russian;
• Conversational English;
• Customer care experience is a big advantage;
• Open minded and flexible personality;
• Willingness to learn.

Advertiser

Brief description of the company

Conduent’s business services touch millions of lives every day. We are the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
ID: 2827729  Termin der Veröffentlichung: 25.11.2016