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IT Technical Support
NN Management Services, s.r.o.
Place of work
Nádražní 344/25, 15000 Praha 5, Prague, The Capital Prague
Nádražní 344/25, 15000 Praha 5, Prague, The Capital Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
The Junior MCR Operator is performing first line tasks as; stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications.
MAIN RESPONSIBILITIES
Ensure that systems, network and applications are properly monitored according to guidelines and procedures.
Analyze and report events according to instructions and within SLA's.
Operate and maintain monitoring tools.
Acts according to guidelines, processes and common standards for services.
Execute tasks and activities within responsibility of his/her relevant sub-team.
Create and update work instructions.
Maintain and contribute to MCR’s knowledge base.
MAIN RESPONSIBILITIES
Ensure that systems, network and applications are properly monitored according to guidelines and procedures.
Analyze and report events according to instructions and within SLA's.
Operate and maintain monitoring tools.
Acts according to guidelines, processes and common standards for services.
Execute tasks and activities within responsibility of his/her relevant sub-team.
Create and update work instructions.
Maintain and contribute to MCR’s knowledge base.
Employee perks, benefits
• We are a stable international company with Dutch background and an excellent position on the Czech financial market;
• We focus on work with the most up-to-date technologies;
• We are a young and dynamic team;
• We are open to working with students and high school and university graduates;
• We offer above-standard employee benefits
• We have pleasant offices located in the centre of Prague 5 (Anděl).
• We focus on work with the most up-to-date technologies;
• We are a young and dynamic team;
• We are open to working with students and high school and university graduates;
• We offer above-standard employee benefits
• We have pleasant offices located in the centre of Prague 5 (Anděl).
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Educational Specialization
Technical Educations
Personality requirements and skills
* Knowledge of ITIL
* Familiar to Agile way of working
* Basic Knowledge of Monitoring Tools
* Basic knowledge of Operating Systems (Windows, Linux)
* Basic knowledge of IT Infrastructure (Storage, Vmware, networking)
* English - C1 advanced
* Familiar to Agile way of working
* Basic Knowledge of Monitoring Tools
* Basic knowledge of Operating Systems (Windows, Linux)
* Basic knowledge of IT Infrastructure (Storage, Vmware, networking)
* English - C1 advanced
Advertiser
Brief description of the company
Become a part of our new future, join NN
NN Life and Pensions started offering its services on the Czech market in 1992 under the Nationale-Nederlanden brand. It became the first international insurer entering the life insurance market following the Velvet Revolution of 1989. In 2015, after more than 10 years of trading as ING, NN returned to its roots, which marked a new beginning for this well-established company. NN Czech Republic is a member of the strong NN Group that provides pension, insurance and investment management services in 18 countries.
Through our retirement services, insurance, investments and banking products, we are committed to play a positive role in the lives of all our customers. We are a company with a rich history and a clear vision for the future. In which not policies but people take centre stage. People, our customers, with all their needs, plans and ambitions. With all their happy and sad moments, their challenges and opportunities. People who are looking for clarity, care and commitment.
You matter
NN Life and Pensions started offering its services on the Czech market in 1992 under the Nationale-Nederlanden brand. It became the first international insurer entering the life insurance market following the Velvet Revolution of 1989. In 2015, after more than 10 years of trading as ING, NN returned to its roots, which marked a new beginning for this well-established company. NN Czech Republic is a member of the strong NN Group that provides pension, insurance and investment management services in 18 countries.
Through our retirement services, insurance, investments and banking products, we are committed to play a positive role in the lives of all our customers. We are a company with a rich history and a clear vision for the future. In which not policies but people take centre stage. People, our customers, with all their needs, plans and ambitions. With all their happy and sad moments, their challenges and opportunities. People who are looking for clarity, care and commitment.
You matter
Number of employees
500-999 employees
ID: 2727883
Termin der Veröffentlichung: 16.9.2016
2016-09-16
Lokalität: Nádražní 344/25, 15000 Praha 5, Prague, The Capital Prague Arbeitsstelle: IT System Administrator, IT/Technical Support Specialist Gesellschaft: NN Management Services, s.r.o.