Customer service representative with German

Manuvia Expert Recruitment CZ, s.r.o.

Place of work
Praha, Prague
Contract type
full-time
Wage (gross)
27 000-33 000 CZK/m

Information about the position

Job description, responsibilities and duties

Positon is suitable for candidates, who would love to help German speaking world-known Airlines customers in different situation, wanted to start their next career on luxury premises in center of Prague and enjoy multinational working environment (more than 50 nationalities) with outstanding bonuses and perks.
Your role
- Providing full support to German speaking customers - world-known airlines
- Phone and email communication with passengers in the area of luggage claims, compensations and air ticket reservations
- Suggesting optimal solutions in accordance with internal procedures

Employee perks, benefits

what we offer
- Discounted flight tickets (for you and your partner)
- Language courses,
- 2 free entrances at Gym/week (sauna, swimming pool, fitness classes.
- Meal tickets
- 23 paid days off
- Modern and friendly working environment
- Team building activities
- Career Growth and Development
- Paid initial training
- Support in case of reallocation to Czech Republic

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

you are good at
- Ability to provide perfect customer service
- Good communication skills
- Professional attitude, punctuality, reliability and responsibility
- Time flexibility
- German and English language

Advertiser

Brief description of the company

McROY is more than a recruitment agency, and our intention is to help you to get more. We are offering made-to-order solutions to our clients in the area of personnel consultancy and everything related to work. We focus on human resources, because it is the most valuable part of each company, and it enables a company to be successful.

Number of employees

25-49 employees
ID: 2707850  Posting date: 20.9.2016  The job comes from another website or source. Basic wage component (gross) and other rewards: 27 000-33 000 CZK/m