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Internal Technical Support in an IT company (Spanish OR German speakers)
Reed Personnel Services Czech Republic s.r.o.
Place of work
Hradec Králové Region
Hradec Králové Region
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
negotiable
negotiable
Information about the position
Job description, responsibilities and duties
REED is seeking technically oriented candidates who would like to get an opportunity to grow to other areas of IT in an international IT company. This is not a typical technical support role where you would be resetting someone's password or setting up a printer every day, the same problem will appear once or twice a year so it is not a repetitive job. The ideal candidate is an IT graduate or someone who has been doing technical support and programs and educates himself/herself in IT in his free time and feels his current role is not challenging enough for him/her.
Responsibilities:
* Provide technical support to end-users and colleagues from other branches
* Analyse, understand and verify reported incidents/requirements
* Suggest a technical solution, prepare documentation for the development team to implement the repairs
* Coordinate steps which would lead to a faster solution and client satisfaction
* Everyday communication in Spanish/German in both written and spoken form (help desk system, Skype, telephone, email, remote administration tools)
Contract: Permanent
Please note that ONLY EU CITIZENS WILL BE CONSIDERED.
Responsibilities:
* Provide technical support to end-users and colleagues from other branches
* Analyse, understand and verify reported incidents/requirements
* Suggest a technical solution, prepare documentation for the development team to implement the repairs
* Coordinate steps which would lead to a faster solution and client satisfaction
* Everyday communication in Spanish/German in both written and spoken form (help desk system, Skype, telephone, email, remote administration tools)
Contract: Permanent
Please note that ONLY EU CITIZENS WILL BE CONSIDERED.
Employee perks, benefits
Our client offers:
* Competitive salary
* Personal growth (training, workshops, e-learning courses, language classes)
* Occasional business trips or team building events abroad
* Chances to grow professionally within the company
* Modern methods of development and technologies
* Pleasant work place (no open space), table football, relax zones
* Contribution to pension/life insurance
* Contribution to public transport
* Contribution to meal vouchers
* Cafeteria system (personal budget to use on sport, culture, …)
* Competitive salary
* Personal growth (training, workshops, e-learning courses, language classes)
* Occasional business trips or team building events abroad
* Chances to grow professionally within the company
* Modern methods of development and technologies
* Pleasant work place (no open space), table football, relax zones
* Contribution to pension/life insurance
* Contribution to public transport
* Contribution to meal vouchers
* Cafeteria system (personal budget to use on sport, culture, …)
Information about the selection process
If you match the above requirements and want to know more about this role, apply to this ad or send your CV in English to Barbora Hanelová (barbora.hanelovaATreedglobal.com) in all confidentiality.
For more info about our current openings please connect with me via Linkedin:
https://cz.linkedin.com/pub/barbora-hanelova/62/907/815
By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.
For more info about our current openings please connect with me via Linkedin:
https://cz.linkedin.com/pub/barbora-hanelova/62/907/815
By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International company, producer of specialised software
International company, producer of specialised software
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
German - Upper intermediate (B2) or Spanish - Upper intermediate (B2)
Personality requirements and skills
Requirements:
* Great communication skills
* Good knowledge of English and Spanish/German both written and spoken (B2/C1)
* Knowledge of IT technologies or interest in learning about them
* Experience with dealing with customers is a plus
* Ability to work independently
* Ability to prioritize
* Willingness to learn new things
Interest in IT/learning about IT
* Great communication skills
* Good knowledge of English and Spanish/German both written and spoken (B2/C1)
* Knowledge of IT technologies or interest in learning about them
* Experience with dealing with customers is a plus
* Ability to work independently
* Ability to prioritize
* Willingness to learn new things
Interest in IT/learning about IT
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 2412794
Posting date: 13.3.2017
2017-03-13
location: Hradec Králové Region Position: IT/Technical Support Specialist Company: Reed Personnel Services Czech Republic s.r.o.
Basic wage component (gross) and other rewards: negotiable