Slovak Speaking Advisors Needed in Athens! Lots of benefits!

Teleperformance Hellas

Place of work
Athens, Greece
Contract type
full-time

Information about the position

Job description, responsibilities and duties

• Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Slovak and English.
• Maintaining, analyzing, troubleshooting and attempting repair of all products.
• Investigating errors and problems
• Ensuring that call returns to clients are completed in a timely fashion and consumer issues are resolved.
• Communicating clearly and gently with all consumers

Requirements

• Fluency in both Slovak and English
• Proper phone etiquette
• Ability to speak and write clearly and accurately
• Advanced Tech Skills
• Knowledge of customer service principles and practices
• Effective listening skills
• Willingness to co-operate with others and work to the greater good
• Multi-tasking capabilities

Employee perks, benefits

We Offer you:
• Excellent monthly salary (More than twice a Greek speaker is earning nowadays)
• Monthly performance bonus.
• Extra Payment for Overtime, Sundays and Greek Holidays
• 2 Extra salaries per year (Christmas – Easter – Summer )
• Bonus for referring new colleagues
• 20 days annual paid holiday
• Great relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation
• Special Discounts and Offers for all employees
• Training using the latest technology
• Ongoing IT and Soft skills training provided by our specialists keeping you updated
• Career development opportunities
• Pension plan & Health insurance coverage
• International, multicultural modern working environment
• On-site canteen & Casual dress code
• In-House doctor and examination center & Free Greek courses
• Location easy to reach by Public Transport
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc.


You may send your CV via mail at “[email protected]” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search”
For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

Learn more about our multicultural TP Greece family:
https://www.teleperformance.com/en-us/greece/about-us
https://www.youtube.com/watch?v=ig48npam8aM&t=10s
https://www.facebook.com/TeleperformanceGreeceOfficial/?fref=ts
https://www.youtube.com/watch?v=LxnhjaO_TCM
https://www.youtube.com/watch?v=J0T8oN2E3hU
https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination

Advertiser

Brief description of the company

TELEPERFORMANCE GREECE:

Meet Greece in the most wonderful time of the year and join our Company! Are you a fluent Czech or Slovak speaker looking for new opportunities? This is your chance not only to become a member of our big multicultural family but also to discover the beauties of Greece.

Some words about us:

Teleperformance Greece is a modern & multinational company based in Athens, employing over 9000 people from all over the world, supporting more than 140 markets in 40 languages.

Number of employees

1000 and more employees
ID: 3151716  Posting date: 5.9.2017