Senior Onboarding Team Specialist

Purpose of the Job
- Support invoice automation and provide training for external and internal stakeholders related to Basware system.
- Support internal and external users with the GLASS ticketing portal by providing training.
- To execute that supplier invoices will be posted and paid according to their payment term.
- To execute that all bookings in the system follow the proper accounting standards and procedures.
- To perform activities related to Procure-to-pay (PTP) targets and requirements with a sense of driving standardization.
- To keep Procure-to-pay (PTP) clients and stakeholders satisfied with constant improvement of our services.
- Effectively communicate with business colleagues to resolve issues quickly and efficiently.

Accountabilities
- Provide training for external and internal stakeholders on Basware and GLASS tools
- Return the invoices to the supplier if they do not meet the legal requirements and provide visibility for the management on non-compliant elements
- Give continuous support to GCC in service delivery by ensuring proper communication flow and training is in place
- Support GCC in service delivery by ensuring continuous feedback on mistakes and acting as back up
- Contribute with ideas and actions to the continuous improvement of processes
- Posting of stuck electronic invoices and escalation of root causes to the automation expert
- Collect RTV agreement from vendors to support automation
- Execute Vendor and Employee Enquiry Tickets and provide resolution according to the PTP SLA
- Handle (receive and follow up and process) legal department related request and your voice tickets (escalations received from suppliers or from the Business) within 2 working days
- Perform responsibilities in full compliance with and be aware of AB InBev standards, policies and procedures
- Create and maintain a positive work environment
- Work cooperatively with BSC clients and partners
- Perform routine management in place in line with Excellence Program (process documentation, 5s, visual dashboard, etc.)
- Support and coach the team with ad hoc issues and escalations on a daily basis
- Organize and attend conference calls and meetings/workshops

At AB InBev you'll join a driven team that shares your desire to grow, your courage to challenge and commitment to act. In return, we'll reward your achievements.

The opportunity is here. Make it yours!

University education (Bachelor's degree)
University education (Master's degree)

Dutch - Upper intermediate (B2)

Level of educational attainment required:
- University / College degree is required

Experience:
- 1+ year relevant prior experience
- Junior people management skills are required
- Accounts Payable experience is required
- General Accounting, Procurement, BSC experience an advantage

Functional / Process Competencies:
- Extensive knowledge of Procure to pay processes and proficient understanding of the business
- Good analytical and problem solving skills
- Able to work on own initiative and to prioritize workload effectively for the team
- Ability to troubleshoot / assess a problem and promptly resolve or escalate it to the Team Lead
- Good communication and presentation skills
- Technical / System Competencies:
- Advanced level computer skills (MS Outlook, Excel, PowerPoint, Project etc.) required
- Relevant SAP application knowledge required

Language skills:
- English - upper intermediate
- German/French/Dutch- upper intermediate
- Additional languages are an advantage