The Solution Analyst is a part of the Procurement BPO Global Commercial team, and supports the BPO Sales team, including Procurement Solution Architects, providing strategic sourcing and negotiation services.
The Solution Analyst has three main responsibilities:
1 - SALES & BUSINESS DEVELOPMENT • Understand and translate buyer requirements into a standard solution offering deal approach leveraging standard process methods, deliverables and the right collection of offerings. • Preparing the Business Development spend estimate, work plan, resource/sourcing plan. • Understand and clearly define the scope of the opportunity, that is required to create cost estimates; preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and CDTS to deliver the defined scope of services. • Collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups. • Manage spend opportunity analysis by leveraging global resources • Owner of proposal costing and pricing from deal origination until the opportunity is closed as "won" or "lost" • Manage opportunity administration over SAP • Support Sourcing & Category Management services during the sales cycle (e.g. scoping workshops, contract redlining discussions etc.) • Coordinate and respond to inbound commercial requests for category / industry / solution knowledge to support the sales cycle • General Spend Management Services (SMS) capability decks • SMS category stats by industry/by region which is not readily available • Case studies • Client references / credentials • Detailed category knowledge / templates at sales stage • Resource cost rate checks • Commercial Process Support • Maintaining standard commercial processes (document management/ Microsoft Project • Support cross team calls: War Room, Finance / Contract, new business …
2 - DELIVERY SUPPORT: - Manage hand-off process for sold deals from sales to delivery; - Channel new staffing request to the correct team members; - Facilitate the engagement creation in Microsoft Project; - Ensure delivery teams understand the customer situation, the program goals and the scope of work; - Support delivery teams during escalations for "scope creep." - Analyze the contract vs. work being requested and determining the cost implications; - Facilitate process for Contract Amendments; - Process exception approval process; - Scope creeping and escalation (client request vs. contract) - review Scope of Work, facilitate meeting, confirm in / out scope, facilitate solution call with team.
3 - STRATEGIC INITIATIVES: - Manage Sourcing & Category Management Cost Model design; - Facilitate meetings for maintaining and updating of assets such as scoping tool and rate changes, contractor delivery team, reporting files; - Generating and maintaining work instructions for internal processes; - Other strategic initiatives - participation; - Facilitate data collection for marketing surveys; - Enable knowledge documents for category and team experience to larger Accenture organization; - Provide service descriptions and underlying cost assumptions for standard services; - Drive continuous improvement efforts for existing solutions/services; - Provide active input into solution/service innovation; - Responsible for ongoing efforts to enhance the interaction and communication between commercial and delivery teams.
Salary offered (gross)
Requirements for the employee
University education (Bachelor's degree)
English - advanced
Personality requirements and skills
· Relevant experience in procurement · Value Proposition Development · Solution Configuration · Cost estimating · Pricing · Business Case Development · Deal Shaping · Solution Planning for Outsourcing Methodology · Proposal Development · Solution Realization Transition Approach Development · Excellent English skills (listening, reading, writing, speaking) are required without exception; · Strong ability to work in Microsoft Excel; · Strong ability to work independently; · Strong ability to juggle multiple deliverables and support multiple stakeholders on different initiatives at the same time; · Good understanding of Strategic Sourcing function · Strong ability to work with remote team members; · Must be able to work well on a global basis; · Willingness to do limited work in off-hours on occasional basis (e.g. make phone calls, answer email, complete rapid turnaround of deliverable). This team is a global team (US, Germany, Prague, India) and some flexibility on scheduled availability is required.
Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.