Order to Cash Clerk with Dutch

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
 
Job specification
 
Order to cash clerk is primarily responsible for activities that follow the OTC process including billing, collections, dispute management and reconciliations.   
 
Responsibilities

• Provide order release coverage upon agreed timelines
• Correspond and negotiate with customers (direct contact over the phone and also by e-mail)
• Ensure customer's credit balances are reviewed
• Ensure all billing requests received are executed on time.
• Ensure all invoices are generated on time
• Ensure all remittance advices are reviewed on time
• Reconcile unapplied payments
• Resolve all exceptions and input billing data accurately in to the system
• Ensure all customer refunds are taken care and appropriate information with recommendations is provided
   

package of benefits