HR Administrator with French& English

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties

HR Administrator is responsible for direct contact with client´s HR representatives and employees, processing transactions for relevant business in various systems and tracking tools with the aim to provide superior service in terms of fulfilling general employee´s life cycle administration support (containing of resourcing activities, contracts and references preparation, job and payroll administration, leaves administration, exit procedure, etc.). HR Administrators may be requested to be involved in off-cycle transactional activities or continuous improvement projects.
 
Responsibilities include:
  • Update and maintain various systems/tools per standard process documentation which may include:
    • Enter data and retrieve information from specific systems,
    • Audit own data entry for accuracy and make required corrections
    • Conduct data verification
  • Work upon client agreed processes and guidance
  • Process inbound and outbound emails to client by following existing templates. Adhere to business correspondence quality standards.
  • Actively contribute to knowledge sharing within the team, when needed train new or less experience members
  • Actively participate in the identification of opportunities for process improvements
  • Be involved in performing internal controls for quality assurance (quality checks)
  • File, archive and retrieve documents (paper-based and electronic) using filing standards
  • Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems
  • Support and sustain positive work environment that fosters team performance through own work and behavior
  • Delivers a service to the client in an effective manner
  • Always adheres to contractual service levels across the client base
  • Demonstrates excellent problem solving ability, escalates to the  supervisor when necessary
  • Performs ad-hoc tasks as necessary
  • Identifies improvement activities for assigned team
  • Regularly communicates with colleagues via face to face contact, telephone or e-mail
  • Flexible approach and actively looks for ways to grow skills and experience within the team

Employee perks, benefits

vacation up to 5 weeks, meal vouchers, etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Fluent French is a must
  • Intermediate knowledge of English
  • Experience in service delivery is an advantage
  • Understanding of Business Process Outsourcing is an advantage
  • Customer Service experience is an advantage
  • Excellent communication and interpersonal skills
  • Strong displayed problem solving and analytical skills
  • Self-Motivated, positive attitude and approach
  • Flexibility to take on additional responsibility and tasks

Req. Code : 00247479
Division/Department : Accenture BPO

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Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 1787059  Datum zveřejnění: 1.7.2014  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a