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Junior Administration Clerk with Swedish/ Finnish
Accenture Services, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Wage (gross)
n/a
n/a
Information about the position
Job description, responsibilities and duties
Validation and SAP entry of received customer master records changes of existing customers.
Responsibilities
Validation of requests received in Siebel (ticketing app) or email.
Processing request in SAP and update Siebel based on the request
Forwarding request to responsible team (in cases the update needs to be done by more teams)
Rejection of request in Siebel to relevant department
Communication with client back office per e-mail or telephone – request changes or corrections, status information, procedure updates.
Communication with colleagues in India in English by phone or email
Reporting - daily reporting, quality control reports in SAP, reporting, , capacity plan update, quality results harmonization process.
Internal quality – providing internal controls on weekly bases
Responsibilities
Validation of requests received in Siebel (ticketing app) or email.
Processing request in SAP and update Siebel based on the request
Forwarding request to responsible team (in cases the update needs to be done by more teams)
Rejection of request in Siebel to relevant department
Communication with client back office per e-mail or telephone – request changes or corrections, status information, procedure updates.
Communication with colleagues in India in English by phone or email
Reporting - daily reporting, quality control reports in SAP, reporting, , capacity plan update, quality results harmonization process.
Internal quality – providing internal controls on weekly bases
Employee perks, benefits
cafeteria
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Swedish or Finnish on communicative level
English on communicative level
PC skills
Responsibility, reliability, keen for new knowledge, ability to concentrate on detail
Knowledge of the SAP system is an advantage (but not required)
Practical administrative experience or sales order processing is an advantage (but not required)
Req. Code : 00251194
Division/Department : Accenture BPO
English on communicative level
PC skills
Responsibility, reliability, keen for new knowledge, ability to concentrate on detail
Knowledge of the SAP system is an advantage (but not required)
Practical administrative experience or sales order processing is an advantage (but not required)
Req. Code : 00251194
Division/Department : Accenture BPO
Advertiser
Brief description of the company
Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Number of employees
1000 and more employees
ID: 1814256
Datum zveřejnění: 26.7.2014
2014-07-26
lokalita: Prague Pozice: Administrative Worker, Official Společnost: Accenture Services, s.r.o.
Nabídka práce je převzata z jiné stránky nebo zdroje.
Základní složka mzdy (brutto) a další odměny: n/a