Junior Benchmarking Specialist with Portuguese and English

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties

The Benchmarking Specialist is responsible for identifying competing spare parts for an Automotive client as well as capturing the required prices across several markets.

Responsibilities include determining part number identification based on available information, using online sources with technical data. The specialist is required to have a solid automotive knowledge to ensure accurate and high quality capture of data. Must be able to take initiative on identifying difficult parts with minimal supervisor support. Responsible for contacting local dealerships to obtain required prices and find alternative methods to ensure price is captured.
 
  • Own Scope Management
  • Spare part identification
  • Online research
  • OEM/IAM/Wholesaler calling
  • Data management
  • Dealer communication
  • Follow up dealer requests

Role Accountability:
  • Accountable for the quality and delivery of their own work
  • Cooperate with team members and team leads and ensure good working relationships
  • Adhering to processes and policies approved by Accenture and client

Operational tasks
  • Delivers a service to the client in an effective manner
  • Always adheres to contractual service levels across the client base
  • Demonstrates excellent problem solving ability, escalates to the  supervisor when necessary
  • Flexible approach and actively looks for ways to grow skills and experience within the team
  • Ability to work independently in dealing in overcoming issues without supervisor support

Employee perks, benefits

vacation up to 5 weeks, meal vouchers, etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • High School level acceptable
  • Fluent English
  • Fluent Portuguese
  • Knowledge of Automotive industry is mandatory
  • Interpersonal skills to deal with dealers, service teams, etc.
  • Data processing accuracy, detail oriented
  • User level MS Office
  • Organized, timely, pro-active and highly productive
  • Attention to detail and ability to multi-task
  • Mechanical knowledge of machinery is a definite plus
  • Good team player
  • Strong displayed problem solving and analytical skills
  • Self-Motivated, positive attitude and approach
  • Flexibility to take on additional responsibility and tasks

Req. Code : 00252687
Division/Department : Accenture BPO

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Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 1833136  Datum zveřejnění: 13.8.2014  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a
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