Accounting Analyst with Swedish/ Finniah/ Danish/ Norwegian

The Accounting Clerk is responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, gathering and analyzing financial information, etc.

• Accountable for all Collections areas of responsibility / deliverables (inbound and outbound calls)
• Communicate with collection agency
• Communication with other admin departments in Accenture or on client site
• To ensure that results are in accordance with agreed metrics and the operating plan
• Initiate business process excellence improvements
• To assist the team members in resolving problems
• To coordinate with the Supervisors & Team Leaders to improve the procedure with the aim to deliver the higher quality service
• To ensure that quality product & service is provided to all customers both internal & external
• To identify, implement & manage process & facility improvements & modifications
• Other duties as stipulated by the superiors
• Seek advice and escalate issues when facing tasks/problems outside normal scope of job

cafeteria