Payroll Process Administrator with French and English

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties

This position is responsible for proactively and effectively managing knowledge and process documentation within the assigned team. The Payroll Admin is a first point of contact for agents for issue handling and problem solving. Furthermore this position is accountable for performing standard transactional and quality assurance tasks to a high standard.

Responsibilities:
  • Execute the process accurately and timely
  • Work strictly to agreed upon processes, ensure the process documents are followed
  • Update/create process documentation as required
  • Process inbound and outbound emails to customers
  • Actively contribute to knowledge sharing within the team
  • Be involved in performing internal controls for quality assurance
  • Support and sustain positive work environment that fosters team performance through own work and behavior
  • Actively participate in the identification of opportunities for process improvements
  • Complete continuous improvement projects and additional tasks as assigned
  • Perform ad hoc tasks when necessary
     

Employee perks, benefits

vacation up to 5 weeks, meal vouchers, etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Advanced level of French (both written and spoken)
  • Written and spoken ability to communicate in English
  • Accountable for the quality and delivery of their own work
  • Cooperate with team members and team leads and ensure good working relationships
  • Adhering to processes and policies approved by Accenture and client
  • Delivers a service to the client in an effective manner
  • Always adheres to contractual service levels across the client base
  • Demonstrates excellent problem solving ability, escalates to expert or supervisor when necessary
  • Performs ad-hoc tasks as necessary
  • Identifies improvement activities for assigned team
  • Flexible approach and actively looks for ways to grow skills and experience within the team

Req. Code : 00255492
Division/Department : Accenture BPO

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Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 1853107  Datum zveřejnění: 2.9.2014  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a
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