Procurement Supervisor with Swedish and English

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties


Do you speak fluent/native Swedish? Do you have experience in Share Service Centrum/ People Management?

Come join our team of young professionals within Accenture Regional Delivery Centre in Prague.
  At this moment we are looking for Team Lead and Supervisor to our new Procurement Team.
Objectives of Role
Supplier Enablement:
  • Maintain supplier registration profiles, export as required and ensure the supplier master data is updated in the Client Accounts Payable system
  • Registration and respond to queries received
  • Train suppliers, assist them with the onboarding steps, troubleshoot if necessary and communicate
  • Lead conference calls with suppliers to define and coordinate the timeline and tasks to enable suppliers. Identify, research, report and complete tasks or issues related to implementation
  • Create and maintain supplier training documentation
  • Effectively manage internal / external client relationships within own area of responsibility and build client relationships in the wider client environment
  • Supplier performance reporting
  • Provide status reports and log issues with suppliers to client
 
Catalog Enablement:
  • Work with users, sourcing managers, suppliers and technical teams to enhance the design; implement, and communicate new catalog requirements to the supplier
  • Manage and facilitate regular conference calls with suppliers, acting as the key point of contact for supplier preparation activities for catalog enablement
  • Proactively report issues and exceptions pertaining to Catalogues
  • Act as Single Point of Contact for any Catalogue related queries with the Suppliers, end users, sourcing managers etc.
  • Manage and execute the catalog enablement tasks and ensure that are performed correctly
  • Responsible for creating new catalogues (or maintaining existing ones) in the system
  • Identify, document and test fixes related to sustaining and improving catalog functionality within a cross functional team
  • Maintain and create when necessary user documentation for client’s application and catalogue related processes
 
 
Spot Buy:
  • Verify purchase request quality and correct buying channel, align with end users on missing details by using phone / client tool
  • Execute day-to-day spot buying of indirect goods over requisition tools (occasionally via phone and e-mail) - typically from a preferred supplier
  • Execute value purchase requisitions
  • Identify and advise customer on possible modification from original requests (e.g. more cost efficient alternatives exists)
  • Request supplier quotes, follow on and support response for raised questions
  • Select a supplier according to the defined strategy in the category
  • Execute negotiations to ensure optimal conditions for the client and record savings according to methodology agreed with the client
  • Support the client with the optimization of category policies by regular creation / update of category cards, provide input on local spend situation and category practices
  • Act as a link between the client users and the vendors
  • Ensure proper escalation path in case of business issues identified
  • Ensure correct tracking and regular / ad hoc reporting based on client request
  • Provide on time and relevant feedback regarding business status to team leader, prepare inputs for calls with the client
  • Requisition Processing:
  • Pre-qualify request by determining quality and completeness of request based on defined set of rules for complex requests
  • Identify and source potential suppliers based on the requirements provided by Client.
  • Obtain and analyze quote/pricing from preferred or contracted supplier and submit for approval
  • Verify all required approvers are included in submission of requisition
  • Create Purchase Orders (PO), PO amendments / deletions based on requests
  • Attempt to resolve outstanding receipt-related issues
 
 
Help Desk Support:
  • Direct communication with users and suppliers via phone and email
  • Solving issues arising in connection with procurement processes in Accenture and client`s tools
 
 
Main Accountabilities
 
 
Operational Responsibilities
 
  • Responsibility for day-to-day management of non-strategic buying goods via eRequisition tools, via phone and e-mail - typically from an existing supplier's portfolio to ensure that the KPIs related to these activities are achieved
  • Ensure pro-active follow up with all suppliers, respond to their queries errorless and on time
  • Liaise with requestors in case of non-compliant /non complete requests and request updates/guide to appropriate buying channel.Assists in the identification, assessment and resolution of complex issues/problems
  • Responsibility for day-to-day management of Enablement activities for suppliers and catalogs, ensure that the KPIs related to these activities are achieved
  • Escalate queries and issues in line with defined procedures, provide input to Accenture leadership meetings, engage in client discussions to resolve issues
  • Regular attendance on internal & external calls by acting as knowledge holder and objective management of client expectations
  • Carry out other duties as stipulated by SDL, HR or service management representatives
  • Accountable for maintaining quality and service standards to support the overall Client relationship and to deliver continuous improvement
 
 
People Management Responsibilities
  • Build and lead the team (approx. 15 FTEs) as a high performing Procurement services operation, drive service delivery through maximizing team and individual performance (responsibility for balancing resource requirements in the teams and focusing teams based on workload cycles
  • Lead and motivate team through agreeing clear roles and responsibilities, and setting of achievable goals aligned to the above objectives. Review team and individual performance against these objectives on a regular basis
  • Identify and implement training and development plans for the team and individuals to ensure the achievement of the above objectives, and also the individual development needs of each team member
  • Ensure team is fully conversant with Accenture Procurement Operations processes, as defined by the Accenture “Operational Excellence” methodology

Employee perks, benefits

cafeteria

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis)
• Ability to negotiate with suppliers
• Procurement and analytical background
• Ability to manage a small team
 
 
• Good computer literacy (e.g. Word, Excel and PowerPoint).
• Supplier Network experience (it is not a must)
• User knowledge of database applications (it is not a must)
• Very good written and spoken Swedish skills
• Very good written and spoken English skills
• At least 2 years’ experience in Share Service Center or procurement required

Req. Code : 00259771
Division/Department : Accenture BPO

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Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 1894888  Datum zveřejnění: 10.10.2014  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a
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