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Warranty claims specialist with Portuguese&English
Accenture Services, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Wage (gross)
n/a
n/a
Information about the position
Job description, responsibilities and duties
Warranty claims specialist – member of the claim processing team works in electronic claims handling system, on daily basis validates warranty claims reported from service vendors (third party), on monthly basis calculates compensations for approved claims and prepares pro-forma invoices (either in handling system or in MS office tools). Provides support to client’s local care team and to local service vendors. . Key Responsibilities and Activities:
- Validate warranty claims according to regional policies
- Manage unclear – on hold – repair claims
- Provide support to service centres
- Provide support to client’s local care team
- Communicates mainly via e-mail
- Communicate results of validation
- Create pro-forma invoices/payment proposals
Employee perks, benefits
benefit package
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Required Knowledge, Skills, and Qualifications:
Knowledge and Skills
Req. Code : 00284206
Division/Department : Accenture BPO
Knowledge and Skills
- Excellent command of English language (both written and spoken)
- Very good PC skills – MS office
- Focused on detail
- Some level of analytical skills
- Good communication skills and ability to build relationships with others
- Maintain and enhance professional relationships with clients
- High school graduate
- Knowledge of warranty policies
Req. Code : 00284206
Division/Department : Accenture BPO
Advertiser
Brief description of the company
Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Number of employees
1000 and more employees
ID: 2253152
Datum zveřejnění: 17.9.2015
2015-09-17
lokalita: Prague Pozice: Administrative Worker, Official Společnost: Accenture Services, s.r.o.
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