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Customer Service (Vendor management) Clerk with German
Accenture Services, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Wage (gross)
n/a
n/a
Information about the position
Job description, responsibilities and duties
Do you speak German and English? Are you organised person who likes solving issues? Would you like to be in daily contact with vendors and customers?
If yes, this is a great opportunity for you to use your German skills and work for a big international company (technology/electronics).
Develop yourself in a dynamic international environment and create valuable international work experience.
Customer Service (Vendor management) clerk is in daily touch with German speaking repair centres handling their questions and queries. Communication with repair centres is in German, communication in the team and within the company is maintained in English.
Responsibilities:
- Receive day to day queries from service centers regarding day to day repair operations
- Proceed with the request based on the given instructions
- Will work to ensure that request coming from services are resolve as per defined instructions and deadline
- Will escalate if any issue, delay, trend, problem is detected on the day to day operations
If yes, this is a great opportunity for you to use your German skills and work for a big international company (technology/electronics).
Develop yourself in a dynamic international environment and create valuable international work experience.
Customer Service (Vendor management) clerk is in daily touch with German speaking repair centres handling their questions and queries. Communication with repair centres is in German, communication in the team and within the company is maintained in English.
Responsibilities:
- Receive day to day queries from service centers regarding day to day repair operations
- Proceed with the request based on the given instructions
- Will work to ensure that request coming from services are resolve as per defined instructions and deadline
- Will escalate if any issue, delay, trend, problem is detected on the day to day operations
Employee perks, benefits
NA
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Requirements:
- Fluency in German
- Fluency in English
- High school degree is a minimum
- Work experience from customer service/warranty is an advantage
- Attention to detail
- Very good communication skills - over the phone as well as over email
- Start date within December 2015 or January 2016
Req. Code : 00347364
Division/Department : Accenture
- Fluency in German
- Fluency in English
- High school degree is a minimum
- Work experience from customer service/warranty is an advantage
- Attention to detail
- Very good communication skills - over the phone as well as over email
- Start date within December 2015 or January 2016
Req. Code : 00347364
Division/Department : Accenture
Advertiser
Brief description of the company
Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Number of employees
1000 and more employees
ID: 2417867
Datum zveřejnění: 1.2.2016
2016-02-01
lokalita: Prague Pozice: Helpdesk Operator Společnost: Accenture Services, s.r.o.
Nabídka práce je převzata z jiné stránky nebo zdroje.
Základní složka mzdy (brutto) a další odměny: n/a