Warranty Claims Validator with French & Spanish

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties

An international team is seeking a French and Spanish (both languages are required) speaking person who would like to start or deepen his/her experience in the warranty validation field and automotive industry by taking up the role of Warranty Claims Validator with French & Spanish. 
The primary role of Warranty Claims Validator is to assess warranty claims (accept/reject warranty repairs).  Additionally, the clerk processes monthly invoices from service providers and responds to queries from those as well as from country managers.   
Key responsibilities and activities can be summed up in the following points:
1) Warranty claim validation based on checking invoices (proof of purchase) and warranty policies
2) Clarification with repair service providers in case of discrepancy
3) Repair service providers invoice checking (i.e. comparison with payment proposal)
4) Create pro-forma invoices/payment proposals
5) Communicate results of validation

Employee perks, benefits

N/A

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Minimum High School degree
- Native / Advanced French speaker (C1/C2)
- Minimum of Communicative / Intermediate level of Spanish (B2)
- Communicative level of English
- Interpersonal skills to deal with suppliers, warranty engineers, etc.
- Data processing accuracy, detail oriented
- User level MS Office
- Organized, timely, pro-active and highly productive
- Attention to detail and ability to multi-task
- Experience in Warranty is an advantage
- Experience with suppliers and strategic sourcing is an advantage
- Mechanical knowledge of machinery is a definite plus
- Good team player
- Strong displayed problem solving and analytical skills
- Self-Motivated, positive attitude and approach
- Flexibility to take on additional responsibility and tasks
 

Req. Code : 00388845
Division/Department : Accenture BPO

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Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 2624136  Datum zveřejnění: 28.6.2016  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a