Receivables Management Analyst with German & English

Accenture Services, s.r.o.

Place of work
Prague
Contract type
full-time
Wage (gross)
n/a

Information about the position

Job description, responsibilities and duties

This role involves managing the collections process for the EMEA market by liaising with both client  and Accenture resources to expedite payment and resolve any issues
 
Responsibilities include:
  • Call clients following a well defined process to ensure invoices received, approved and negotiate payment date in accordance with payment terms.
  • Work with other parts of the CCMS (OTC) Process
  • Document calls and all communication in Collection Tool with updates,  and follow through to next steps as appropriate.
  • Escalate disputes to Client team, understand and implement resolution as appropriate.
  • Resolve bottlenecks preventing payment eg:client does not have copy invoice, no P.O. quoted.
  • Negotiate promise to pay dates and escalate if agreement cannot be reached.
  • Build and maintain strong relationship with both client and Accenture client team, to expedite payments and improve cash flows.
  • Report on key reasons for non payment and recommend remedial action. Consistently reach collection target, reduce Days Billing Outstanding and ensure  overdues are kept to a minimum.
 

Employee perks, benefits

– 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Fluent in German (B2 - C1), communicative in English (B2)
  • Experience in a high value, high volume credit control environment is a plus
  • Other roles involving extensive Customer Contact will also be considered.
  • Strong interpersonal skills will enable this person to communicate well with external and internal clients and customers at a variety of levels within the organisation.

  • Good communication and negotiating skills are critical in this role.
  • Self motivation is key to ensuring the ongoing success of this function.
  • A high level of organisational skills are required to ensure accurate records of contacts and reporting.
  • The ability to work to a well defined process, dealing with exceptions as they occur.
  • Strong numerical skills.
 

Req. Code : 00434137
Division/Department : Accenture

Advertiser

Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 and more employees
ID: 3082486  Datum zveřejnění: 28.5.2017  Nabídka práce je převzata z jiné stránky nebo zdroje. Základní složka mzdy (brutto) a další odměny: n/a
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