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Customer Advisor with Czech & English
Conduent Czech Republic s.r.o.
Place of work
Sokolovská 668/136d, 186 00 Praha - Karlín, Prague
Sokolovská 668/136d, 186 00 Praha - Karlín, Prague
Contract type
full-time
full-time
Start date
July 2015
July 2015
Information about the position
Job description, responsibilities and duties
Your Duties:
• Provide high level of service and technical support to our customers with smart phones and other modern telecommunication devices
• Be responsible for diagnostic and prompt solving the problems
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge
• Maintain the customer loyalty
• Be part of the team, keep positive mindset and open communication
• Provide high level of service and technical support to our customers with smart phones and other modern telecommunication devices
• Be responsible for diagnostic and prompt solving the problems
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge
• Maintain the customer loyalty
• Be part of the team, keep positive mindset and open communication
Employee perks, benefits
We Offer:
• Initial training
• Work for one of the most renowned companies in the world
• Competitive salary
• 4 weeks of paid vacation per year
• Career opportunities
• Start in July
• Bonuses, meal tickets, refreshment in the office.
• Initial training
• Work for one of the most renowned companies in the world
• Competitive salary
• 4 weeks of paid vacation per year
• Career opportunities
• Start in July
• Bonuses, meal tickets, refreshment in the office.
Information about the selection process
Please send your CV in English.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Customer Service
Language skills
Czech - Proficiency (C2) and English - Intermediate (B1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Open minded personality with good communication skills
• Willingness to learn
• Customer service experience is a plus
• Willingness to learn
• Customer service experience is a plus
Advertiser
Brief description of the company
Conduent’s business services touch millions of lives every day. We are the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
ID: 2133263
Datum zveřejnění: 30.6.2015
2015-06-30
lokalita: Prague Pozice: Administrative Worker, Official, Call Operator, Customer Support Specialist, Helpdesk Operator Společnost: Conduent Czech Republic s.r.o.