Technical Helpdesk with Hungarian & English - relocation provided!

ACS Czech Republic s.r.o.

Place of work
Sokolovská 136d, 186 00 Praha - Karlín, Prague
Contract type
full-time
Start date
14.11.2016

Information about the position

Job description, responsibilities and duties

• Customer service and technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Re-location package;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office near metro station;
• Working hours: Monday – Friday, 8:00-17:00.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Hungarian - Proficiency (C2) and
English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native Hungarian;
• Conversational English;
• Customer care experience is a big advantage;
• Interest in electronic devices;
• Open minded and flexible personality;
• Willingness to learn.

Advertiser

Brief description of the company

For more than a half a century, Xerox has been a leader in document technology and services. We continue to build on this heritage of innovation. We now are the world’s leading enterprise for business process and document management, offering global services from claims reimbursement and automated toll transaction to customer care centers and HR benefits management. The new Xerox is dedicated to innovation, service and giving our customers the freedom to focus on what matters most: your real business.

Company address

ACS Czech Republic s.r.o.
Karolinská 661/4
186 00 Praha - Karlín
ID: 2765313   Datum zveřejnění: 13.10.2016