Technical Helpdesk (Russian + English)

ACS Czech Republic s.r.o.

Place of work
Sokolovská 136D, 186 00 Praha - Karlín, The Capital Prague, Prague
Contract type
full-time
Start date
November 2016-January 2017

Information about the position

Job description, responsibilities and duties

• Technical support and customer service to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

• Interesting job in one of the leading technology services companies in the world
• Initial and ongoing professional trainings and career opportunities;
• Full-time employment contract;
• Competitive salary, performance bonuses, paid overtime and benefits;
• International environment;
• Office close to the city center;
• Flexible shifts.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Russian - Proficiency (C2) and
English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native Russian speakers with at least intermediate English;
• Customer-oriented, good communication skills;
• Positive attitude;
• Interested in learning.

Advertiser

Brief description of the company

ACS Czech Republic s.r.o. is a part of Conduent company. Conduent is changing the way businesses and governments interact with people - creating client value by modernizing and improving the constituent experience. We're making a difference in these people's lives each day.
We help organizations manage interactions with those they serve: consumers, citizens, employees, patients or commuters, to name a few.
Today's constituent interactions must be digital, personalized and secure. They must meet a range of technical and regulatory guidelines. We work with our clients to co-develop solutions that not only meet these criteria, but also improve their constituents' loyalty and satisfaction. More information at conduent.com and conduentcallcenters.com.

Company address

ACS Czech Republic s.r.o.
Karolinská 661/4
186 00 Praha - Karlín
https://www.conduent.com/
ID: 2817233   Datum zveřejnění: 18.11.2016