Technical Support Specialist with CZ or HUN

ACS Czech Republic s.r.o.

Place of work
Sokolovská 136d, 186 00 Praha - Karlín, Prague
Contract type
full-time
Start date
August-September

Information about the position

Job description, responsibilities and duties

Working as a Technical Support Specialist with Czech or Hungarian and English you are responsible for friendly and effective customer technical telephone support for customers with technical questions which are concerning smart phones and different telecommunication devices.

Your Responsibilities:
• Technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

We offer:

• Interesting job in one of the leading technology services companies in the world
• Initial and ongoing professional trainings and career opportunities;
• Full-time employment contract;
• Competitive salary, performance bonuses, paid overtime and benefits;
• International environment;
• Office close to the city center;
• Daily shifts Monday–Friday;
• Bonuses, meal tickets, refreshment in the office, relax room.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Czech - Proficiency (C2) or English - Intermediate (B1) or
Hungarian - Proficiency (C2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native Czech/Hungarian speakers with knowledge of English;
• Customer-oriented, good communication skills;
• Positive attitude;
• Willingness to learn.

Advertiser

Brief description of the company

ACS Czech Republic s.r.o. is a part of Conduent company. Conduent is changing the way businesses and governments interact with people - creating client value by modernizing and improving the constituent experience. We're making a difference in these people's lives each day.
We help organizations manage interactions with those they serve: consumers, citizens, employees, patients or commuters, to name a few.
Today's constituent interactions must be digital, personalized and secure. They must meet a range of technical and regulatory guidelines. We work with our clients to co-develop solutions that not only meet these criteria, but also improve their constituents' loyalty and satisfaction. More information at conduent.com and conduentcallcenters.com.

Company address

ACS Czech Republic s.r.o.
Karolinská 661/4
186 00 Praha 8 - Karlín
https://www.conduent.com/
ID: 3150249   Datum zveřejnění: 3.8.2017