IBM Tivoli Monitoring Administrator (m/f)

Pro našeho klienta, mezinárodní společnost, která je šestým největším světovým dodavatelem pro automobilový průmysl hledáme motivované kandidáty(tky) pro nově vypsanou pozici:

IBM Tivoli Monitoring Administrator (m/f)
We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, we have a career for you.

Our IT Division (Group Information Systems) is looking for an experienced IBM Tivoli Monitoring Administrator (male/female), based in Mlada Boleslav - Bezdecin (Czech Republic).

The IBM Tivoli monitoring administrator is a specialist responsible for providing support to incidents, changes requests and for resolving tickets on the regional and local Tivoli monitoring operations.


The main missions and challenges are to:
• Ensure the Tivoli monitoring support services to local IT Technicians/Managers and projects at regional level
(agent installation, upgrades, customizing, roll-outs, delivery and support…).
• Define, approve, implement test and monitor the system configuration changes
• Ensure that the monitoring (business process, functional, technical) is in place and properly running according to
the Best monitoring practices
• Ensure good support and take all the necessary actions to improve the service satisfaction to final users (local IT, projects, CC, …)
• Ensure a proper monitoring 24/7 execution. Provide 24/7 afterhours on-call support as required
• Train and transfer competences within the monitoring team, update skill matrix, organize back-up resources, list training requests.
• Ensure and coordinate the training of Local IT Technicians/Managers and Level 2 Support team
• Responsible for creating quality monitoring dashboards, putting in place adequate visual management,
ensuring the quality and accuracy of the reporting within his/her domain
• Organize subcontracting services
• Propose improvements, organize ideas collection for the continuous improvement of processes and domain tasks organization.


Experiences:
• High School / Bachelor's degree in Information Technology
• 3 years experience minimum in administration of IBM Tivoli Monitoring (ITM),
• Other experiences in Tivoli Omnibus (Netcool), Tivoli SUA and SCCD greatly appreciated
• 3 years experience minimum in using Windows servers
• Fluent English
• Autonomy


Offer:
• Motivating multicultural environment of 6th world largest automotive company with daily use of English language
• Brand new and modern offices
• Position supporting global IT service
• Transparent career path with possibility to learn and grow within specific IT domain
• E-learning self study facility, free language classes
• Additional 5 days of paid vacation – available after 1st year of employment
• 13th salary bonus
• Reduced price food service
• Significant discounts for some special car models

Automotive industry, manufacture of transport equipment

Mezinárodní společnost, která je šestým největším světovým dodavatelem pro automobilový průmysl.