Client Service Representative (German Speaking)


Place of work
Rohanské nábřeží 670/17 Praha 8, Prague
Contract type
full-time, part-time
Start date

Information about the position

Job description, responsibilities and duties

For our GlobalView division in Prague and our German speaking clients we are looking for Client Service Representatives (German speaking).
As a member of the ADP GlobalView Service Team the Client Service Representative is the first client contact point and will be responsible for providing World Class Service to a designated group of client employees for payroll related enquiries.
Working in an international environment, your responsibilities include responding to employee enquiries, using troubleshooting techniques to resolve issues and client service techniques to manage sensitive enquiries regarding payroll.

Employee perks, benefits

- Professional development and career opportunities
- Frequent use of German language
- Great remuneration package
- Friendly international environment
- Free beverages at work
- Meal tickets fully covered by ADP
- Multisport card
- Bike parking spot
- Company Events
- Referral and annual Bonuses
- Language courses

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2) and
English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

- Secondary school education
- Good PC skills
- Intermediate AND/ OR Fluent in German
- Excellent communication skills, both written and verbal
- Good command of English language (knowledge of Czech language is not needed)
- Proven ability to multi-task, probe, analyze and problem-solve issues
- Customer service experience with proven skills with conflict resolution is a +


Brief description of the company

If you are looking for a fun, dynamic, truly global and multi-cultural work environment, then ADP Employer Services Česká republika, a.s. is the right place for you. We pride ourselves on our global outlook and melting pot of different cultures, backgrounds and experiences. ADP associates enjoy building their careers with a stable and growing industry leader.

Our clients rely on us for effective, innovative and cutting edge business outsourcing solutions to support their businesses. Our associates in the Czech Republic are at the heart of their success by supporting industry leading products and services.

ADP is a team of leaders. Not content to keep up, we constantly strive to stay ahead. Our culture promotes the professional career development of associates with a focus on expanding opportunities through learning. We offer development opportunities, support and industry-leading technology, so you can achieve your best in serving your clients.

We are based in Prague and Pilsen.

What We Do:
- HR
- Payroll
- Talent
- Time
- Tax
- Benefits administration
- Analytics
- Compliance expertise

Number of employees

500-999 employees

Company address

ADP Employer Services Česká republika, a.s.
Rohanské nábřeží 670/17
186 00 Praha 8
ID: 2787490   Datum zveřejnění: 31.10.2016