Client Service Representative (German Speaking)

Automatic Data Processing, Inc. (Nasdaq: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions.

Leveraging over 65 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.

Our present in the Czech market is since 2005 and we are a fast-growing branch of ADP Global with up to 1000 employees in Czech Republic.

Role in terms of tasks

For our GlobalView division in Prague and our German speaking clients we are looking for Client Service Representatives (German speaking).
As a member of the ADP GlobalView Service Team the Client Service Representative is the first client contact point and will be responsible for providing World Class Service to a designated group of client employees for payroll related enquiries.
Working in an international environment, your responsibilities include responding to employee enquiries, using troubleshooting techniques to resolve issues and client service techniques to manage sensitive enquiries regarding payroll.

What we are looking for

  • Secondary school education
  • Good PC skills
  • Intermediate AND/ OR Fluent in German
  • Excellent communication skills, both written and verbal
  • Good command of English language (knowledge of Czech language is not needed)
  • Proven ability to multi-task, probe, analyze and problem-solve issues
  • Customer service experience with proven skills with conflict resolution is a +

We offer

  • Professional development and career opportunities
  • Frequent use of German language
  • Great remuneration package
  • Friendly international environment
  • Free beverages at work
  • Meal tickets fully covered by ADP
  • Multisport card
  • Bike parking spot
  • Company Events
  • Referral and annual Bonuses
  • Language courses

Contact

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ID: 2787490   Datum zveřejnění: 31.10.2016