Head of ict department

* Ensure that the first line (incident management) and second line (problem management) support
are managed in line with Service Level Agreements
* Provide leadership for delivery of 24/7 service operations, business support and KPI compliance
* Provide people leadership and development for IT infrastructure and operations organization
* Establish metrics, KPI, and service level agreements to improve the performance of IT operations
* Ensure comprehensive disaster recovery architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events
* Establish and maintain strong partnerships with vendors and service suppliers including RFP/RFI’s
* Participate in IT strategic planning, project planning and budget planning efforts

* 20% of annual bonuses and a car
* Possibility of personal growth
* Further professional education
* Flexible working hours, sick days and possibility of home office
* Contribution to the pension insurance
* Various teambuilding

* Place of work: Šlapanice u Brna

Are you interested in this position? If so, send us your structured resume in MS Word format to e-mail address [email protected]. If you don´t hear back from us within three weeks from sending in your CV, another candidate was chosen for the first round of the selection procedure.Current vacancies offered by recruitment agency Advantage Consulting can be found at: http://www.acjobs.cz/en/job-offers/. Here you can find vacancies in different regions of the country such as Prague, Brno, Ostrava, Olomouc, Plzeň, Ústí nad Labem, Hradec Králové. Send us your resume and we will register you FOR FREE to a job applicants´ database. You can also activate your “AC Mailman” which will, FOR FREE, keep you updated on latest vacancies of your interest by sending these to your e-mail. By answering this advert or sending your application and other personal details to Advantage Consulting, s.r.o. and AC Jobs, s.r.o. you agree with your personal data being processed and stored according to the Code no. 101/2000 Coll. Personal Data Protection Code and with receiving job offers. You agree with receiving commercial communications according to the Code no. 7 of the Act no. 480/2004 Coll, on Certain Information Society Services.This agreement is valid until a written form of revocation is received. Our recruitment agency provides recruitment and consultancy services, delivers assessment centres and agency worker employment. We are looking forward to meeting you.

Information technology, computer programming, web portals

ICT