PROCESS MANAGER

*Designing, implementing and improving a set of defined, managed and finally optimized processes.
*The reduction of the long-term costs of the IT service provision.
*The assurance and increase of quality of the work results and processes within the IT Organization.
*Meeting the current and future needs of the Business and its Customers.
*Establishment and provision of methods and tools for IT Process Management.
*Definition of overall methods, standards and guidelines.
*Preparation and further development of the IT process model and map.
*Maintenance and further development of IT processes.
*Documentation of the IT processes.
*Preparation of process communication and process trainings; establishment of an effective education *system.
*Deduction of process ratios (KPIs & KGIs) and establishment of the IT ScoreCard.
*Support IT Management in implementation of the processes in their departments.
*Analysis of processes (per process step and also holistically).
*Work on process harmonization across all IT departments, both, Group and local.
*Regular execution of process reviews and development of optimization and improvement proposals.

*Above average salary with generous bonus
*5 weeks annual leave
*Career development opportunities
*Internal language courses
*Insurance benefits
*Extensive training opportunities, certifications
*Mobile phone of your choice, a notebook
*Breakfasts Every Monday
*International business trips
*Perspective and stable job in fast growing company
*Friendly working environment

Informační technologie, počítačové programování, webové portály

Service Delivery