Litujeme, společnost nabízející danou pracovní pozici ukončila zveřejnění nabídky na stránce.
Děkujeme za pochopení.
Zobrazit podobné nabídky
Děkujeme za pochopení.
Zobrazit podobné nabídky
Andon Cord Resolver with German language
Amazon /Slovakia/ s.r.o.
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
01.01.2015
01.01.2015
Information about the position
Job description, responsibilities and duties
The Seller Support CS Andon Cord Resolver acts as the primary interface between Amazon and our business partners. The Seller Support CS Andon Cord Resolver will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support CS Andon Cord Resolver is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
A Seller Support CS Andon Cord Resolver is working on Seller related issues raised by Customers and/or Fulfilment Centres on request of Retail, RBS, and other Amazon-internal teams.
As a Seller Support CS Andon Cord Resolver you resolve tickets generated from Amazon internal departments which have been assigned to Seller Support and the role will involve outbound contact to the Seller to understand the issues and to obtain information to successfully resolve the problem.
Most of the ticket requests come in from Internal departments such as Fulfillment Centers and Customer Service.
The Seller Support CS Andon Cord Resolver will be responsible for providing timely and accurate operational support. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support CS Andon Cord Resolver is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.
A Seller Support CS Andon Cord Resolver is working on Seller related issues raised by Customers and/or Fulfilment Centres on request of Retail, RBS, and other Amazon-internal teams.
As a Seller Support CS Andon Cord Resolver you resolve tickets generated from Amazon internal departments which have been assigned to Seller Support and the role will involve outbound contact to the Seller to understand the issues and to obtain information to successfully resolve the problem.
Most of the ticket requests come in from Internal departments such as Fulfillment Centers and Customer Service.
The Seller Support CS Andon Cord Resolver will be responsible for providing timely and accurate operational support. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support CS Andon Cord Resolver is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
German - Advanced (C1) and English - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Language: fluent English & German
- Experience within a customer service environment preferred. Desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
- Experience within a customer service environment preferred. Desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 1937259
Datum zveřejnění: 24.11.2014
2014-11-24
lokalita: Bratislava region Pozice: Administrative Worker, Official, Complaints Department Clerk, Customer Support Specialist Společnost: Amazon /Slovakia/ s.r.o.