Litujeme, společnost nabízející danou pracovní pozici ukončila zveřejnění nabídky na stránce.
Děkujeme za pochopení.
Zobrazit podobné nabídky
Děkujeme za pochopení.
Zobrazit podobné nabídky
IGems Service operations support
AT&T Global Network Services Czech Republic
Place of work
Palachovo Namesti 726/2, - Brno, Brno - City, Brno - Country District
Palachovo Namesti 726/2, - Brno, Brno - City, Brno - Country District
Contract type
full-time
full-time
Start date
01.02.2017
01.02.2017
Wage (gross)
35000 - 45000
35000 - 45000
Information about the position
Job description, responsibilities and duties
iGEMS Service operations support engineer providing application support for other customer facing organizations.
Roles and Responsibilities:
Executing consistent tasks via workflow tooling to triage new issues
Communications via telephone calls to/from Customers plus interactive chat sessions
Engagement of Specialist teams as directed by workflow tooling/procedures
Basic Troubleshooting
Working on shifts (central and late shifts)
Roles and Responsibilities:
Executing consistent tasks via workflow tooling to triage new issues
Communications via telephone calls to/from Customers plus interactive chat sessions
Engagement of Specialist teams as directed by workflow tooling/procedures
Basic Troubleshooting
Working on shifts (central and late shifts)
Employee perks, benefits
5 weeks of vacation
Percentage of annual income repayable in the form of flexipass payments or pension contributions.
Meal vouchers (in value of 90 CZK)
Compensation for income loss due to sickness
Advanced medical program
Company risk life insurance
Centre teambuilding events
Percentage of annual income repayable in the form of flexipass payments or pension contributions.
Meal vouchers (in value of 90 CZK)
Compensation for income loss due to sickness
Advanced medical program
Company risk life insurance
Centre teambuilding events
Information about the selection process
About jobs in the Czech Republic at AT&T
We’re proud of our team in The Czech Republic. In fact some of our most complex challenges are tackled by our Brno team from around the globe. How? By delivering great service, coming up with new ideas and pushing the limits of technology. Are you in?
We’re proud of our team in The Czech Republic. In fact some of our most complex challenges are tackled by our Brno team from around the globe. How? By delivering great service, coming up with new ideas and pushing the limits of technology. Are you in?
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
technical (not necessary)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Key Competencies and Skills:
Customer care experience
Excellent communication skills (Verbal, Written, Technical & Interpersonal)
Linux/Unix experience is advantage
Windows admin experience is advantage
Good problem solving skills
Good timekeeping
Proficiency in the use of standard windows base applications
Ability to work well under pressure, set priorities and make well considered decisions
Drive enthusiasm, initiative, commitment and self motivation
Resourcefulness and flexibility
A desire to learn new skills
Ability to work well in a team
Interface effectively with all levels of management both internally and externally
Education and Qualifications:
1+ Years experience in a Customer facing role
Network management experience is advantage
Additional Preferred Qualifications: Advanced English in speaking and writing
Customer care experience
Excellent communication skills (Verbal, Written, Technical & Interpersonal)
Linux/Unix experience is advantage
Windows admin experience is advantage
Good problem solving skills
Good timekeeping
Proficiency in the use of standard windows base applications
Ability to work well under pressure, set priorities and make well considered decisions
Drive enthusiasm, initiative, commitment and self motivation
Resourcefulness and flexibility
A desire to learn new skills
Ability to work well in a team
Interface effectively with all levels of management both internally and externally
Education and Qualifications:
1+ Years experience in a Customer facing role
Network management experience is advantage
Additional Preferred Qualifications: Advanced English in speaking and writing
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 2909410
Datum zveřejnění: 26.1.2017
2017-01-26
lokalita: Palachovo Namesti 726/2, - Brno, Brno - City, Brno - Country District Pozice: Customer Support Specialist, IT/Technical Support Specialist, Service Engineer, Service Technician Společnost: AT&T Global Network Services Czech Republic
Základní složka mzdy (brutto) a další odměny: 35000 - 45000