Junior VoIP Specialist

AT&T Global Network Services Czech Republic

Place of work
Palachovo namesti 2, Brno - City
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Brno, Czech Republic
The Junior VoIP Specialist is responsible for providing 24x7 network operations fault management support for AT&T’s VoIP Networks.

Roles and responsibilities:
- Monitor AT&T VoIP Networks
- Respond to Alarm data and indications
- Respond to customer trouble reports
- Triage and trouble isolation
- Troubleshoot Network and VoIP application Issues
- Follow AT&T Standards for escalating trouble conditions and informing management
- Shift Work to cover network 24x7x365

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- English - B2, C1
- Experience with monitoring and troubleshooting UNIX servers and applications
- Understanding and working knowledge of LAN and WAN - routing, switching, data flow
- Experience with ticketing systems
- Experience with TDM Networks, 4ESS switching, SS7
T1’s, DACS will be considered as advantage

Voice over IP knowledge and experience required. Certifications such as Cisco, SIP or VoIP are not required but beneficial
Shift Work

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Company address

AT&T Czech Republic
Palachovo Namesti 726/2
- Brno

Contact

Contact person: Martin Halecky
E-mail: send CV
Send CV to the company
ID: 3089259   Datum zveřejnění: 16.6.2017