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Proactive Order Manager

Information about the position

  • Place of work: Bratislava
  • Contract type: full-time
Job description, responsibilities and duties
Location: Bratislava, Slovakia
Working hours: US hours – 14:00 – 22:30
Start: ASAP

This is a customer-facing servicing role, supporting Wholesale clients by providing proactive status of interim milestones on long duration installation Telco DS3 and Ethernet orders.
The candidate will work with the Access Service Center and various network construction, engineering, design and provisioning centers to obtain status and escalate for information/progress to provide to the customers and sales on a proactive basis.
Other benefits
• Extended meal voucher contribution
• Compensation for income loss due to sickness
• Special occasion contribution (marriage, child birth)
• Sports and cultural benefits
• Various discount
• Group Life Insurance

Requirements for the employee

Required education
University education (Bachelor's degree)
University education (Master's degree)

Specialisation, field:
economic, technical, IT
Skills
Language skills:
English - advanced

Computer skills - user:
Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft Word - advanced
Microsoft Powerpoint - advanced
Personality requirements and skills
• Technical skills
• Excellent degree of PC literacy MS Office (Excel, Outlook, Word)
• Communication skills – customer facing position with daily communication in English.
• Willingness to learn both technical and managerial
• Multitasking
• Excellent knowledge of English – spoken and written
• Very accurate, process focused, flexible, problem solver, stress resistant, team player

Advertiser

Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Main focus of the company's activities
Other Services
Company address
AT&T
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- -
Slovakia
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Proactive Order Manager
AT&T Global Network Services Slovakia

 
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