Billing Management Specialist - US Dispute Solver (working afternoons)

****this position requires US hours*****
The mission of the AT&T Dispute Management Team is to resolve queries and disputes, related to invoicing and contracting, in an accurate and timely manner establishing and rectifying the root cause to prevent recurrence.

The role is very much that of a ‘Problem Solver’, an aptitude to assimilate data from various sources, having confidence in the use of technical tools and standard Microsoft software, accompanied with strong communications skills, will lead to success in this role.

Roles and Responsibilities:
The successful candidate will be able to demonstrate problem solving, time and conflict management behaviours and have a strong respect for process. Excellent written and oral English Language skills are essential in AT&T’s international work environment as are team working skills.

The role is ever changing, with its responsibilities expanding in line with the needs of the business and its changing service offerings / associated tool sets. The successful candidate should be enthusiastic toward, and committed to, improving their own skills set in the area of AT&T’s services and billing systems.

• Meal vouchers
• Compensation for income loss due to sickness
• Company risk life insurance
• Centre teambuilding events
• Trainings
• Taxi ride home from work for free
• and others