Project Implementation Manager (US shift)

AT&T Global Network Services Slovakia

Place of work
Košice
Contract type
full-time

Information about the position

Job description, responsibilities and duties

The Managed Router Services Customer Service Delivery team responsible for facilitating and supporting the implementation of the customer designed solution within MRS. The PIM manages end to end implementation and lifecycle of new external clients into AT&T Managed Router Services by establishing initial contact with the client once the service is sold; creating a project schedule to meet contractual requirements & customer needs; compiling the AT&T resources required supporting the project and negotiating implementation schedules with internal and external resources and suppliers.

Responsibilities:
- Accountable for implementation of WAN/MLAN for managed client which includes implementing and billing per contract specifications
- Establishing initial contact with the client once the service is sold
- Creating a project schedule to meet contractual requirements & customer needs
- Compiling the AT&T resources required supporting the project and negotiating implementation schedules with internal and external resources and suppliers
- Interact with both internal and external AT&T resources to complete provisioning tasks
- Utilize and update management databases in conjunction with the provisioning process

Employee perks, benefits

AT&T wide package of benefits, uplifts, discounts,...

Information about the selection process

Working Hours: US shift = 2pm -10:30 pm with some flexibility based on customer set
Locations: Košice

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Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Key Competencies and Skills:

- Experience with implementation of WAN/LAN and others for clients (from ordering, implementing and billing)
- Interact with both internal and external AT&T resources to complete provisioning tasks.
- Utilize and update management databases in conjunction with the provisioning process
- Ability to identify key aspects of a problem, address them at an early state by determining the best resolution
- Ability to work to tight deadlines while maintaining output quality
- Fluent English language communication skills are required including proficient writing ability.

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Brief description of the company

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ID: 2705791  Datum zveřejnění: 27.2.2018