Customer Support with fluent Polish

Atlas Copco s. r. o.

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We are now recruiting candidates for Customer Support position with fluent Polish language.
We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods flow.

Responsibilities:
* Invoicing
* Communicating product availability and price list information to customers
* Registering customer orders and service jobs
* Ordering goods from external/ internal suppliers
* Administrating the product delivery to customers according to the order acknowledgment
* Actively monitoring open orders (including advising sales engineer/business line manager about delays to stipulate replacement when needed)
* Receiving and handling claims
* Monitoring of stock levels

Employee perks, benefits

* Sport Benefits
* 25 days of vacation
* Opportunities to use other foreign languages
* Dynamic and multinational environment

Information about the selection process

In case you are interested in this position send us your Professional CV in English language. Do not send us your photo or unnecessary personal information. Please, do not contact us via telephone. We will contact selected candidates directly and not selected candidates will receive e-mail notification.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and Polish - Proficiency (C2)

Other knowledge

Microsoft Word - Basic
Microsoft Excel - Basic

Number of years of experience

2

Personality requirements and skills

* Polish (fluent/native) + English (advanced) + Slovak (advantage)
* At least secondary education with leaving examination is a must
* 2 years of experience in communication with customers preferred
* PC skills: MS Office - MS Word, MS Excel
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things

Advertiser

Brief description of the company

Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.

Number of employees

250-499 employees
ID: 2814824  Datum zveřejnění: 16.11.2016