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Customer Support with fluent Polish
Atlas Copco s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We are now recruiting candidates for Customer Support position with fluent Polish language.
We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods flow.
Responsibilities:
* Invoicing
* Communicating product availability and price list information to customers
* Registering customer orders and service jobs
* Ordering goods from external/ internal suppliers
* Administrating the product delivery to customers according to the order acknowledgment
* Actively monitoring open orders (including advising sales engineer/business line manager about delays to stipulate replacement when needed)
* Receiving and handling claims
* Monitoring of stock levels
We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods flow.
Responsibilities:
* Invoicing
* Communicating product availability and price list information to customers
* Registering customer orders and service jobs
* Ordering goods from external/ internal suppliers
* Administrating the product delivery to customers according to the order acknowledgment
* Actively monitoring open orders (including advising sales engineer/business line manager about delays to stipulate replacement when needed)
* Receiving and handling claims
* Monitoring of stock levels
Employee perks, benefits
* Sport Benefits
* 25 days of vacation
* Opportunities to use other foreign languages
* Dynamic and multinational environment
* 25 days of vacation
* Opportunities to use other foreign languages
* Dynamic and multinational environment
Information about the selection process
In case you are interested in this position send us your Professional CV in English language. Do not send us your photo or unnecessary personal information. Please, do not contact us via telephone. We will contact selected candidates directly and not selected candidates will receive e-mail notification.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and Polish - Proficiency (C2)
Other knowledge
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft Excel - Basic
Number of years of experience
2
Personality requirements and skills
* Polish (fluent/native) + English (advanced) + Slovak (advantage)
* At least secondary education with leaving examination is a must
* 2 years of experience in communication with customers preferred
* PC skills: MS Office - MS Word, MS Excel
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
* At least secondary education with leaving examination is a must
* 2 years of experience in communication with customers preferred
* PC skills: MS Office - MS Word, MS Excel
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
Advertiser
Brief description of the company
Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.
Number of employees
250-499 employees
ID: 2814824
Datum zveřejnění: 16.11.2016
2016-11-16
lokalita: Bratislava Pozice: Customer Support Specialist Společnost: Atlas Copco s. r. o.