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German speakers - customer service in airline business, center of Prague
BlueLink International CZ s.r.o.
Job description, responsibilities and duties
BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients.
Currently we are looking for new colleagues for the position:
Customer Service Coordinator in Airline Business – GERMAN speakers
What are you going to do?
• Provide full support to our customers - world-known airlines
• Phone communication with passengers in the area of luggage claims – incoming & outgoing calls - and providing them with information related to this field
• Suggesting optimal solutions in accordance with internal procedures
• Working with special airline applications
Employee perks, benefits
• Full training program
• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square
Information about the selection process
We start in September 2012! Join us!
If you are interested in this position, please send your structured CV and cover letter in English.
Candidates with education suit the position
Secondary with school-leaving examination
Language skillsEnglish - advanced and German - expert (interpreting)
Personality requirements and skills
What do we await?
• Excellent knowledge of German language (both written and spoken)
• Communicative level of English language
• Willingness to communicate and help customers
• Professionalism, punctuality and responsibility
Brief description of the company
BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.
Number of employees
Company addressBlueLink International CZ s.r.o.
110 00 Praha 1