Customer Service in Airline Business

BlueLink International CZ s.r.o.

Place of work
Olivova 2096/4, 110 00 Praha 1, Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients.

Currently we are looking for a new colleague for the position:

Customer Service Coordinator – with excellent GERMAN / FRENCH / ITALIAN / RUSSIAN / ROMANIAN

What are you going to do?

• Book air tickets by the phone
• Work for Air France, Delta Airlines and KLM customers
• Provide phone support to the passengers
• Work with online booking programs such as Amadeus

We start in September 2012! Join us!

Employee perks, benefits

We offer:

• Professional training
• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square

Information about the selection process

If you are interested in this position, please send us your structured CV in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - advanced or French - expert (interpreting) or
German - expert (interpreting)

Personality requirements and skills

What do we await?

• Excellent knowledge of French language
• Communicative level of English language
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality and responsibility

Advertiser

Brief description of the company

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.

Number of employees

250-499 employees

Company address

BlueLink International CZ s.r.o.
Olivova 2096/4
110 00 Praha 1
http://www.bluelinkcareers.cz
ID: 1312404   Datum zveřejnění: 13.8.2012