CRM Advisor in Airline Business – Cargo Product – German Speakers

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients.
Currently we are looking for new colleagues for the position:

CRM Advisor in Airline Business – Cargo Product – German Speakers

What are you going to do?
• Providing full support to our customers – Air France, Martinair and KLM Cargo clients through tracking calls, handling booking emails – European countries
• Checking cargo orders and approving them
• Answering questions from external agends regarding import, export, bookings, tracing of cargo and providing general information. Depending on the product that they would like to transport you will search for a suitable flight in line with the cargo instructions.

And for that we offer:
• Full training program in our office in Prague
• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square

The recruitment process consists of 2 interviews. Depending on your location we'll schedule a personal or skype interview