Account Manager Hotels Czech Republic

Booking.com (Czech Republic) s.r.o.

Place of work
Havlickova 1029/3, 110 00 Prague, Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Booking.com (Czech Republic) s.r.o., one of the support companies in Czech Republic, is looking for an Account Manager Hotels Czech Republic.


Function description:

As an Account Manager you are responsible for hotel account management initially. You support Booking.com BV’s acquisition of new hotels in a specific area in the Czech Republic. You create quantity and quality reports on results and performance for information support to Booking.com. You inform hotels about Booking.com. You provide hotels the (initial) training on how to use Booking.com’s system. You will assist the Supply Manager Czech Republic on the improvement of hotel availability and supply in order to support Booking.com in meeting the demands of the visitors on the Booking.com website.

This full time position will be based in our Prague office.


Main Responsibilities:

Visit the important hotels in the Czech Republic;
Support Booking.com BV’s-strategy for hotel availability and supply within the Czech Republic;
Promote the Booking.com BV brand name and its online reservation services to hotels;
Responsible for area coverage;
Inform hotels and advise on allotment, availability and supply;
Rate checks and competitor checks;
Liaison person for hotels to contact when they have questions;
Providing hotels with information and advice by mail and email, including follow-ups;
Follow up on cancellations and evaluations;
Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system;
Support hotels with regards to Booking.com’s system;
Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
Check statistics in the control room and follow up.
You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.

Requirements for the employee

Candidates with education suit the position

Secondary school student
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Czech - Proficiency (C2) and English - Upper intermediate (B2)

Driving licence

B

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Required Skills:

2 years of experience in a relevant account management function;
Fluent English and Czech (mother tongue) speaker and writer;
Any other language knowledge will be considered as preferential;
Affinity/experience within e-travel and/or hotel/travel industry;
Pro-active, sense of responsibility, friendly and can work independently;
Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
Great face-to-face and telephone communication skills;
Team player, motivated and enjoys to work in e-travel and hospitality;
Business focused;
Positive attitude;
Hotel School or University background preferred;
Driver’s license;
Availability to travel 50% of the time;
You already have a work permit to work in the Czech Republic.

Advertiser

Brief description of the company

Booking.com is the market leader of online hotel reservations in Europe. Since 1996 our team has expanded to more than 4000 professionals from hotel, finance, internet technology and marketing businesses and has built a company that provides online hotel reservations in the best possible way. We believe that the passion of our employees is our strength and this is what drives us towards outstanding performance. Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality? We offer a dynamic, pleasant and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make Booking.com a great place to work.

Number of employees

1000 and more employees
ID: 1436542  Datum zveřejnění: 2.7.2014