Senior Account Manager Hotels Czech Republic

Booking.com (Czech Republic) s.r.o.

Place of work
Havlickova 1029/3, 110 00 Prague 1, Czech Republic, Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Booking.com (Czech Republic) s.r.o., one of the support companies in the Czech Republic, is looking for a Senior Account Manager Hotels Czech Republic.

Function description:

As a Senior Account Manager you will be responsible for the account management team in the appointed market, managing and motivating people in your team. You will be responsible for the account management of some of the hotels in the area. You create quantity and quality reports on results and performance for information support to Booking.com. You advise hotels about information on the Booking.com website, and provide them the (initial) training on how to use Booking.com‘s system. You will be reporting to the Area Manager in improving hotel availability and supply and supporting Booking.com in meeting the demands of the visitors on the Booking.com website.

This full time position will be based in our Prague office.

Main Responsibilities:

•Manage a team of Account Managers Hotels in the Czech Republic;
•Direct account management for hotels in an appointed region within the Czech Republic;
•Visit the important hotels;
•Responsible for area coverage;
•Support Booking.com BV’s-strategy for hotel availability and supply within the Czech Republic;
•Promote the Booking.com BV brand name and its online reservation services to hotels;
•Liaison person for hotels to contact when they have questions;
•Providing hotels with information and advice by mail and email, including follow-ups;
•Follow up on cancellations and evaluations;
•Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system;
•Support hotels with regards to Booking.com’s system;
•Inform hotels and advise on allotment, availability and supply;
•Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
•You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Tourism

Language skills

Czech - Proficiency (C2) and English - Upper intermediate (B2)

Driving licence

B

Number of years of experience

3

Personality requirements and skills

Required Skills:

•2-4 years of experience in a comparable management function;
•Fluent English and Czech (mother tongue) speaker and writer;
•Affinity/experience within e-travel and/or hotel/travel industry;
•Pro-active, sense of responsibility, friendly and ability to work independently;
•Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
•Great face-to-face and telephone communication skills;
•Team player, motivated and enjoys to work in e-travel and hospitality;
•Business focused;
•Positive attitude;
•University background preferred;
•Driver’s license;
•Availability to travel 50% of the time;
•You already have a work permit to work in the Czech Republic

Advertiser

Brief description of the company

Booking.com is the market leader of online hotel reservations in Europe. Since 1996 our team has expanded to more than 4000 professionals from hotel, finance, internet technology and marketing businesses and has built a company that provides online hotel reservations in the best possible way. We believe that the passion of our employees is our strength and this is what drives us towards outstanding performance. Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality? We offer a dynamic, pleasant and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make Booking.com a great place to work.

Number of employees

1000 and more employees
ID: 1788691  Datum zveřejnění: 2.7.2014