Client Advisor Dutch Language

Dorset Management s.r.o.

Place of work
Brno - City
Contract type
full-time
Wage (gross)
30000 Kč/month

Information about the position

Job description, responsibilities and duties

We are now searching for people with strong Dutch language skills to join a successful customer service team of a major international organisation in Brno

Role and responsibilities:
As first point of contact for Dutch customers, you will provide professional help, identifying the clients needs and resolving problems either individually or in cooperation with other departments
Deal with a range of different issues including technical, operational and commercial
Maintain contact with customers, providing updates and follow up information until the issue is resolved
Record all customer contact for future use
Highlight any recurring problems for immediate action

Employee perks, benefits

We Offer:
Comprehensive benefits package
Above local market salary
Possibility of relocation assistance if needed
Excellent chance to gain experience in a large international
Excellent working culture, office space and cooperative team environment

Information about the selection process

To apply for this position, please send a copy of your CV in English language and a brief covering letter to: [email protected]

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

www.dorsetman.cz

Company on whose behalf the position is being filled

Employment placement and personal consultancy

Global HR Services Provider

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Dutch - Upper intermediate (B2) and English - Upper intermediate (B2)

Personality requirements and skills

Requirements:
Some previous experience dealing with customers in Dutch language
Very Good level of Dutch language both spoken and written
Communicative level of English language
Must have a good 'people personality', someone who enjoys contact with customers
Must be able to analyse situations and provide solutions

Advertiser

Brief description of the company

Dorset Recruitment aims to provide fast and accurate direct recruitment services. We combinate years of industry experience both within the Czech Republic and other countries. Our job is to match the right people to the right job and therefore, our consultants commit to being as honest and open as possible and providing you with as much information as is available to help you make your decision about new employment.

The company is a holder of a licence to offer recruitment services.

www.dorsetrecruitment.cz

The company is a holder of a licence to offer recruitment services.

Number of employees

5-9 employees
ID: 1707401  Datum zveřejnění: 3.4.2014  Základní složka mzdy (brutto) a další odměny: 30000 Kč/month