Customer Support French Brno

Dorset Management s.r.o.

Place of work
Brno - City
Contract type
full-time
Start date
Immediately

Information about the position

Job description, responsibilities and duties

As first point of contact for French customers, you will provide professional help, identifying the clients needs and resolving problems either individually or in cooperation with other departments
Deal with a range of different issues including technical, operational and commercial
Maintain contact with customers, providing updates and follow up information until the issue is resolved
Record all customer contact for future use
Highlight any recurring problems for immediate action

Employee perks, benefits

Comprehensive benefits package
Above local market salary
Possibility of relocation assistance if needed
Excellent chance to gain experience in a large international
Excellent working culture, office space and cooperative team environment

Information about the selection process

Applications are welcome from Any European Union citizen and/or from people holding a permanent residency card for the Czech Republic.

Relocation support is available for people wishing to move to the Czech Republic. Unfortunately we are unable to process or sponsor visa/work permit applications.

Company on whose behalf the position is being filled

Employment placement and personal consultancy

International Coorporation

Requirements for the employee

Candidates with education suit the position

Secondary school student
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

French - Advanced (C1) and English - Upper intermediate (B2)

Personality requirements and skills

Some previous experience dealing with customers in French language
Very Good level of French language both spoken and written
Communicative level of English language
Must have a good 'people personality', someone who enjoys contact with customers
Must be able to analyse situations and provide solutions

Advertiser

Brief description of the company

Dorset Recruitment aims to provide fast and accurate direct recruitment services. We combinate years of industry experience both within the Czech Republic and other countries. Our job is to match the right people to the right job and therefore, our consultants commit to being as honest and open as possible and providing you with as much information as is available to help you make your decision about new employment.

The company is a holder of a licence to offer recruitment services.

www.dorsetrecruitment.cz

The company is a holder of a licence to offer recruitment services.

Number of employees

5-9 employees
ID: 1813436  Datum zveřejnění: 25.7.2014 
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