Genesys Architect

EmbedIT

Place of work
Evropská 2690/17, 160 41 Praha, Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We give you a chance to...
Create and modify Genesys Architectural Template and supervise local architecture.
Deliver innovations on Genesys Platform.
Cooperate with Business Analysts on gathering and clarification of requirements.
Cooperate with Project Management on project and release scoping.
Cooperate with local Genesys Competency Centres, provide consultations.

Employee perks, benefits

We offer...
For your wellbeing
Motivating yearly bonuses.
Extra week of holidays.
2 sick days/year.
Flexible working hours.

For your better working environment
Notebook.
Cell phone.
Free coffee/tea.
Meal allowances.
Relax room & Activity room.
Referral Program Bonuses.
Unforgettable corporate and team events.
And of course you will be part of a IT professional team with access to new technologies, in a place where you can cultivate your expertise and use your knowledge to the full extent.

For your future
Possible internal growth.
Technical trainings and certificates.
Loyalty bonus.
Allowance to pension scheme.
Potential business trips to exotic destinations (as China, Russia, Vietnam, Philippines, Indonesia, India, …).


Be part of it! Join our team and show us what´s in you!

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience with Genesys Framework, Genesys SIP Server and Genesys Interaction Workspace (iWS).
Experience in Genesys Voice portal solution architecture engineering.
Genesys 8 Certified Engineer (Either Suite or GVP).
Experience in call center architecture.
Very good communication skills.
Creative problem solving, result oriented.
University degree: master or equivalent level.
Ability to cooperate and take solution lead in multi-vendor teams.
Fluent English, oral and written.

Advertiser

Brief description of the company

EmbedIT is a 100% Czech IT Centre that provides development and operations services to Home Credit Group and Air Bank (PPF Group). Our internally developed applications serve more than 36 million customers in 10 countries incl. Russia and China. Our operations team manages 13 data centres distributed worldwide with a transaction volume exceeding 139 417 065 transactions per day. Our team of more than 600 professionals is located in 3 Czech cities: Brno, Ostrava, and Prague.

Number of employees

500-999 employees
ID: 1868035  Datum zveřejnění: 15.9.2014