Customer Security Analyst

In 2022, ESET has launched global Corporate Solutions Division, dedicated to support large companies and public institutions with bespoke cyber security solutions.

We are currently looking for an experienced outcome-oriented consultant for a role of Customer Security Operation Centre Analyst.
In this role, you will manage, monitor, evaluate and develop the security monitoring system.

Your responsibilities will be to:

• monitor security services for assigned customers/on assigned environments
• investigate security incidents, collaborate with relevant teams to ensure that security incident is resolved
• investigate of network security incidents
• analyze security threats and evaluate data on potential threats
• specify technical responses to identified security risks and requirements
• select appropriate technical measure solutions according to customer’s needs and in line with ESET strategy
• participate in customer projects, to provide relevant technical inputs during project delivery
• cooperate with clients and partners on overall security approach within corporate environment
• participate and provide technical insides on reporting activities
• continuously develop own knowledge and skills and keep an up-to-date overview of new trends
• arrange meetings with selected customers in order to deliver the required services
• cooperate with other teams and departments & teams to effectively fulfill tasks

What do we expect?

• experience in the technical field
• experience with direct contact with customer
• degree in IT or related field
• ability to read and understand system logs
• knowledge of the Windows/Linux operating system, knowledge of system tools (+ basic knowledge of system itself - processes, registries, filesystem, services, scheduling)
• knowledge of computer networks (TCP/IP, Protocols)
• knowledge of network elements (Switches, Routers, Firewals etc.)
• basic knowledge of scripts: Powershell, Batch/Cmd, Vbscript/Javascript
• fluent English : C1 (other languages welcome)

It is awesome but not required if you have:

• IT Security certificates or other technological certificates – Windows, Unix, Network Security
• experience in SOC
• Forensics analysis or Incident Response

ESET is leading Europe's cybersecurity company with established global presence protecting over 1 billion users, 400.000 business in almost 200 countries and territories. Our customers, for more than 30 years, rely on our proprietary innovative technology, we are trusted by some of the biggest companies in the world while being highly regarded by partners and independent analysts for our products and leading research.

BENEFITY PRE TEBA

Flexibilita

Firemné podujatia

Benefity pre celú rodinu

Šport a zdravie Wellbeing

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