Lithuanian language - Localization Quality Manager

Expedia Group

Place of work
Czech Republic
Contract type
full-time
Start date
16.02.2015
Wage (gross)
Competitive

Information about the position

Job description, responsibilities and duties

Looking to combine your excellent language, editorial and project-management skills, people-management experience, top-notch customer service abilities, and technology interests into one great job? The Localization Quality Manager position offers this mix in a fast-paced, multi-cultural and productive environment. The successful candidate will work together with our internal teams to allow all Expedia Inc. brands to operate with a truly global ‘Best in Class’ localization quality solution.
Job Description
- Be accountable for and own the quality of content and User Interface for Expedia Inc. branded sites in their specific language.
- Line management of a team of translator(s) localizing content across all Expedia Inc. content types
- Ensure their translation team follows GSO (Global Supply Operations) quality processes and necessary guidelines and instructions.
- Exhibiting strong leadership, this individual will create strong internal and external business relationships in support of business objectives, and lead a culture of continuous improvement and quality monitoring/ improvement.
- Develop close 1-2-1 relationship with Point of Sale Trading Desk(s) to ensure tone, style and brand guidelines are adhered to. Work in conjunction with Point of Sale on content reviews and audits.
- Responsible for liaising with the stakeholders regarding quality issues and establishing a solid review cycle, assessing the feedback from internal clients together with Project Managers.
- Ability to balance and prioritize multiple requests from various stakeholders across brands.
- Manage terminology, glossaries, reference materials and style guides for their specific language.
- Monitor QA results and overall project performance of their language teams.
- Translation of locale specific content for Expedia Inc. branded websites
- Copywriting of Point of Sale specific marketing, merchandizing and promotional copy in native language.
- Translation and maintenance of Social Media content (Facebook, Twitter etc) as required by POS
- Ensure all samplings and QA results are documented and reported to the necessary stakeholders. In the event of fails at sampling level, the Localization Quality Manager will need to decide on a series of actions to be taken to improve the quality.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Lithuanian - Advanced (C1) and English - Advanced (C1)

Personality requirements and skills

Requirements / Qualifications:
Experience:
- Minimum 3 - 4 years in the ecommerce/localization industry as a manager/senior team leader
- Extensive writing/editing experience, preferably in e-commerce content development
- Degree in Translation/Linguistics/Computational linguistics or equivalent relevant experience
- Working knowledge of translation memory software and translation processes is essential
- Experience of working in a global environment
- Good at handling people: team building, conflict resolution, stakeholder management, negotiation, and decision making.
Leadership.
- Very strong communication skills. Expertise in English written and spoken communication: e-mail, status reports, conference calls, proposals, etc.
- Quality focused with experience of copywriting in their native language desirable
- Ability to give clear, concise and constructive feedback
Skills:
- Excellent organizational, communication and project management skills
- Ability to grasp technical concepts
- Problem solving
- People management
- Able to work independently
- Financial management skills
- Process improvement
- Presentation to variety of audiences.
Critical Competencies:
- Selecting & Building High Performing Teams

Attracts & hires high caliber people; accurately appraises the strengths and weaknesses of team members and builds a strong management team whose members complement each other; develops teams and talent with diverse capabilities; develops successors and talent pools for key positions.
- People Management
Sets clear goals and expectations, manages performance & provides clear, motivating and constructive feedback; confronts problem performers directly, replacing them when appropriate; recognizes and rewards high performers; creates a climate that fosters personal investment and excellence; nurtures commitment to a common vision and shared values; gives people opportunity and latitude to grow and achieve; promotes collaboration and teamwork.
- Vision and Values
Supports vision and values in daily actions and decisions, and in short-term and long-term planning; communicates vision and values to others.
- Budgets/Cost Control
Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets, tracks and adjusts budgets, contributes to budget planning.
- Organizational Effectiveness
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multilevel organization.
- Technical/Job Competence
Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
- Communication
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, listens carefully and considers what others have to say, including differing viewpoints.

Advertiser

Brief description of the company

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Number of employees

1000 and more employees
ID: 1987008  Datum zveřejnění: 21.1.2015  Základní složka mzdy (brutto) a další odměny: Competitive