Customer Support with Italian language

Are you looking for a new working experience in the multicultural environment? Is IT and modern technologies your passion?

We are currently looking for candidates who will be joining our team in Brno – Czech Republic, for the position of

Italian speaking technical support!


The main responsibilities:
• Receives and responds to inquiries from Italian speaking external and internal customers via both email and phone.
• Explains and interprets all external client’s policies and procedures including Terms of Use.
• Creatively resolves issues and ensures problems are accurately and completely resolved by using available resources, including internal tools and all available resources.
• Organizing and co-coordinating the day-to-day business activities under the supervision of the Team Leader/Manager

Our requirements:

• Fluent in Italian + communicative level of English
• Strong Communication and Customer Service skills
• Organizational and multitasking skills
• Ability to work in dynamic situations and achieve goals
• Ability to identify solutions
• A high level of computer literacy
• Previous experience in Customer Service is a strong advantage
• Passion for Customer Care

We can offer you

• Opportunity to work in a modern and multicultural environment
• Day to day contact with the newest technologies
• Daily usage of your language knowledge
• Communicative and dynamic work


Are you interested? Apply online or upload your CV in English. We will contact you with detailed information.