Doporuč známého a získej 10 000Kč / 10 000 Kč referral programme (IT service desk analyst)

Hledáme kandidáty na pozici IT SERVICE DESK ANALYST s různými jazykovými kombinacemi!
Pošli nám životopis svého kamaráda a získej odměnu 10 000Kč!

We are looking for candidates with various language combinations for IT SERVICE DESK ANALYST positions!
Send us your friends´ CV and get 10 000 Kč reward!

Pozice je vhodná pro absolventy! / This position is suitble for graduates!

PODMÍNKY / CONDITIONS: Pošli nám CV svého známého a pokud nastoupí a projde zkušební dobou, 10 000 Kč máš v kapse! / Send us your friends CV an if they get in and pass through the probationary period, 10 000 Kč reward is yours!

Jazykové kombinace, které hledáme/ Language combinations we are seeking:
1. English
2. English + French
3. English + German

NÁPLŇ PRÁCE / JOB DESCRIPTION:
• Recommendation of solutions and resolution of problems across variety of IT platforms to minimize the impact of IT changes on business
• Logging and tracking requests, maintaining history records
• Understanding computerized data entry systems and uses of these systems to track activities
• Maintaining composure in critical situations
• Working closely with other team members and supporting teams in resolving open issues
• Daily communication with customers via phone and email

POŽADAVKY / REQUIREMENTS:
Speak fluent English. Fluency in other languages is an advantage.
• Previous experience in the IT help desk capacity or customer service background will be an advantage
• Experience in Lotus Notes troubleshooting will be an asset
• Strong customer focus, willingness to support
• Good general communication skills
• Good analytical problem solving skills

NABÍZÍME / WE OFFER:
The opportunity to work in a multicultural company.
• Stable employment and high standards of work.
• Competitive salary with attractive social fund and benefits.
• Career development within global structure.
• Friendly and dynamic work environment.