Customer service representative (Slovenian and Czech)

CUSTOMER SERVICE REPRESENTATIVE (SLOVENIAN AND CZECH)

Do you speak fluent Slovenian and fluent Czech, do you have experience in Customer Service? Do you want to work in a fast growing international business? Apply then as;

Customer Service Representative/Agent (Slovenian and Czech Speaking)

Tasks and responsibilities:
You will be responsible for providing outstanding customer service and thereby contributing to the achievement of the company business goals:
Respond to customer calls/communications
Provide optimum services, information and advice to our customers;
Perform traces and problem resolution

Who we are looking for:
Fluent in Slovenian and fluent in Czech, good command of English is an advantage
Good customer care skills, able to empathize, with a natural ability to help and support, including commitment to follow through;
Good telephone skills, able to listen patiently and remain focused throughout the conversation
Good information processing skills – able to react promptly to the situation and listen, think, type or search simultaneously
Good PC skills (MS Office package)
Personal skills; adaptive to change, self starter and team player, proactive, flexible, moderate analytical abilities, passionate, result and service minded and open-mindend with assertive behavior, methodical and accurate with attention to detail, good reasoning ability.

We offer:
Company offers you a challenging position with good career prospects in a fast growing international business. We offer a competitive remuneration package and a compatitive salary.

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