Field Technician in Brno

- Act collaboratively as a part of the globally IT operation team;
- Resolve at the deskside IT fault incidents which are not resolved either remotely or by telephone. This will include
- Software configuration;
- Software re-load;
- User 'how do I' queries;
- Limited support of business applications (re-load where image exists);
- Hands and eyes for remote support;
- Printer/scanner/fax functionality;
- Physical checks, i.e. cables and connectivity;
- Re-boot/hard reset;
- Restore manufacturer's defaults.
- VoIP handsets configuration
- Provide Installations, Moves and Changes (IMACs)
- IMAC requests only cover the Business As Usual (BAU) installation, move, addition or change of Standard Operating Environment (SOE) desktop equipment consisting of that desktop unit and the related patching and cabling in so far as the connection to the core LAN infrastructure e.g.
- Supply and installation of new PC and/or VoIP handsets;
- Rebuild PC;
- Deliver and install a printer/scanner/fax (or other PC peripheral)
- Install software
- Moving a PC or peripheral (CD/DVD-RW, scanner, printer) from one location to another.
- Adding a device to a PC e.g. scanner, memory, DVD/CD-RW,
- Removing kit no longer required – either to store or to disposal agent.
- Check location of asset.
- Re-asset tag and report to Service Desk.
- Simple LAN cable fixes, patching
- Disposal of outdated equipment in compliance with all statutory disposal requirements. This includes data wiping if requested.
- Inventory tracking and documentation updates
- Maintain and share all relevant technical and design documents, including inventory records and keep them up-to-date;
- Participate on projects in the desktop area;
- Work with 3rd parties where selected by Acision;
- Collaborate with 3rd parties and/or other team members to ensure Acision strategy is being implemented;
- Provide user support and resolution to assigned incidents;
- Actively participate on team meetings;
- Maintain positive relationship with clients (internal or external), the remainder of the ICT team and 3rd parties;
- On-going self-analysis of the efficiency of internal processes and suggesting improvements;
- Asset Managemtn owner
- manage the local IT stock
- Open purchase order of IT asset
- preform asset count
- work closly with the ITAM team
- work with system team (Network, Microsoft, Unix, storage etc) on relevent projects and support them when needed

- Advanced modern technologies
- Interesting people
- Team spirit
- Salary adequate to the job position
- Wide range of benefits

Telecommunications

I am looking for Field technician for multinational company with offices and customers all over the world. Company is working in mobile networks and telecommunication field.