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IT support analyst
Experis
Place of work
Prague, The Capital Prague
Prague, The Capital Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Do you have expierence with IT support? Do you want to work in a multinational company and use English on a daily basis? If you are customer oriented, highly motivated and interested in IT field you are the right person we are looking for!!!
Our client with offices all over the world is currently looking for a candidate for the role of IT support analyst.
Within this role you will be using English and Czech language on daily basis and working closely with other members of team
Provide functional and technical knowledge about internal systems from developers to end users
Develop and maintain knowledge base (users manuals, workflows, FAQ)
Cooperation with development team to eliminate critical issues
Proactive communication with end users to analyse informations and functional requirements
Monitor ticketing system
Our client with offices all over the world is currently looking for a candidate for the role of IT support analyst.
Within this role you will be using English and Czech language on daily basis and working closely with other members of team
Provide functional and technical knowledge about internal systems from developers to end users
Develop and maintain knowledge base (users manuals, workflows, FAQ)
Cooperation with development team to eliminate critical issues
Proactive communication with end users to analyse informations and functional requirements
Monitor ticketing system
Employee perks, benefits
5 weeks holiday
Notebook, mobile phone
International environment, great team atmosphere, informal company culture
Regular team buildings, relaxing and play room in office with Xbox
An exciting opportunity to be part of rapidly developing global company
Notebook, mobile phone
International environment, great team atmosphere, informal company culture
Regular team buildings, relaxing and play room in office with Xbox
An exciting opportunity to be part of rapidly developing global company
Information about the selection process
If you are interested, do not hesitate to send me your CV in English.
If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company: [email protected]
If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company: [email protected]
Company on whose behalf the position is being filled
Manufacture of food products, beverages and tobacco products
Leading producer and distributor of E-liquid and E-cigarette products
Leading producer and distributor of E-liquid and E-cigarette products
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Have at least 1 year of work experience in helpdesk support position
Experienced in working with ERP systems is advantage
Fluent in English (B2) and Czech
Team Member
Excellent communication skills
Experienced in working with ERP systems is advantage
Fluent in English (B2) and Czech
Team Member
Excellent communication skills
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 2725237
Datum zveřejnění: 14.9.2016
2016-09-14
lokalita: Prague, The Capital Prague Pozice: Call Operator, Helpdesk Operator, IT Analyst Společnost: Experis