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Do you want to work as Technical Support Engineer and speak German? (Remote interview impossible)
Experis
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
- You will gain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products (in the area of design, functionality, technical specifications)
- You will escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.
- Providing technical training (Shadowing) for newcomers
- You will achieve great result by sustainable self-development of Technical skills, new products and producing training documents for other team members.
- Process any special requests
- You will escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.
- Providing technical training (Shadowing) for newcomers
- You will achieve great result by sustainable self-development of Technical skills, new products and producing training documents for other team members.
- Process any special requests
Employee perks, benefits
• Competitive salary and target driven bonuses
• Satisfaction from executing a job that influences millions of other people
• Continuous training and development
• Language courses
• 5 weeks of vacation
• Pension and Life Insurance
• Health benefits
• Contribution to lunches
• Fitness program (Multisport)
• Satisfaction from executing a job that influences millions of other people
• Continuous training and development
• Language courses
• 5 weeks of vacation
• Pension and Life Insurance
• Health benefits
• Contribution to lunches
• Fitness program (Multisport)
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
Our client is one of the leading technology companies in Brno. More information will be provided during the interview.
Remote interview impossible.
Our client is one of the leading technology companies in Brno. More information will be provided during the interview.
Remote interview impossible.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Personality requirements and skills
We require:
• Interest in Technology and willingness to learn and develop new skills
• Upper-intermediate English (min. B2)
• German on advanced level
• Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills
Your advantage can be:
• Previous experience in Support Center / Helpdesk environment
• Networking and/or Wireless infrastructure skills
• Knowledge of mobile computing technologies and operating systems
• Knowledge of remote tools
• Interest in Technology and willingness to learn and develop new skills
• Upper-intermediate English (min. B2)
• German on advanced level
• Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills
Your advantage can be:
• Previous experience in Support Center / Helpdesk environment
• Networking and/or Wireless infrastructure skills
• Knowledge of mobile computing technologies and operating systems
• Knowledge of remote tools
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 2837427
Datum zveřejnění: 3.1.2017
2017-01-03
lokalita: Brno - City Pozice: IT/Technical Support Specialist Společnost: Experis